Customers & loyalty
Orders, bookings, events, gift cards, loyalty points. The same person on the same record. So the second visit is better than the first, every time.
Lifetime spend, visit count, average cover, last visit, dietary flags, allergies, no-show history, preferred drink. Built up automatically from the orders and bookings the customer makes. No data entry, no exporting, no merging.
Tiered programme with configurable thresholds. Earn rates that vary by tier and by item category. Redemption against orders, against gift cards, or against game-session bookings. Customers see their balance on the order tracking page, so they spend it.
When a customer pays, the post-payment screen offers a one-tap link to your Google review. Not the next morning, not three days later. At the moment of peak satisfaction. We track which orders led to which reviews, so you can see what's driving the rating.
GDPR data subject requests are a one-click export per customer. Account deletion is honoured per the spec. We don't sell or share customer data. The data is yours, the customer is yours.